What about my privacy and Cookie legislation?

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Your information

We do everything we can to ensure your privacy when using this site.

When you order, we will require your name, e-mail address, credit / debit card number and card expiry date. Without this information we will not be able to process your request or notify you of acceptance of your order.

A contact telephone number may also be required so that we may contact you urgently if there is a problem with your order. We may, unless you advise us otherwise, pass this information to our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order.

Safety and Security Of Your Information

All credit card and bank information is sent using secure server encryption. We do not store your credit card or bank details on our servers. We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.

Your Rights

If, for any reason, you are unsure about the personal and account information we are holding in your name, please contact us. We will happily review your file and update your records if required. You can contact us by email, phone or snail mail.

Consent

Your use of this website signifies your consent to the collection, processing and use of personal information by us for the purpose of administering and dealing with your order or account, market research, processing your payments, credit reference checking and fraud detection, and for marketing purposes as outlined above. Any changes to our privacy policy will be posted on this site so that you may ensure that you are fully informed of your rights and can notify us of any changes to your preferences. We sometimes track the visits that people make to our site so that we can see which pages are the most and least visited.

This allows us to make informed changes to the website which enhances your experience. However we have no idea of who you are or any of your personal details as all the tracking is anonymous. We keep track of how many people use this website and which sections are most popular - that's so we can improve the service we offer and make sure that all parts of the site are working. But please stay calm; we are not spying on you! We don't know who you are; we just like to know how many people visited the site!

Our Cookie Policy

The law which applies to how we use cookies and similar technologies for storing information on a user's equipment such as their computer or mobile device changed on the 26th of May 2012.

For more information on this new directive please visit the Information Commissioner's Office website.

Implied consent is a valid form of consent and can be used in the context of compliance with the revised rules on cookies. By using this website your are consenting to our use of cookies.

We would like to make you aware that this site is being monitored and may capture information about your visit that will help us improve the relevance and quality of the information we provide.

We will ONLY EVER use cookies in order for the site to complete the following tasks:

To process your order.

To notify you of special offers or discounts only IF you have opted in.

To monitor browsing habits in order to improve our service to you.

To show relevent products and articles to you.

To administer this website.

We will never use cookies to monitor your shopping habits and then serve adverts from a 3rd party and we will NEVER sell your personal information to ANY 3rd parties. We will only ever contact you using the information we have collected to discuss a possible problem with your order or delivery of your order.